Shipping & Delivery Policy

1. Serviceable Locations

We deliver to almost every location across India, including metro cities, tier-2 towns, and rural areas. If service isn't available in your area, our team will contact you directly.

2. Order Processing Time

• All orders are confirmed within 24 hours of placement.
• Orders are typically dispatched within 1–3 business days of confirmation.
• Orders placed on Sundays or public holidays are processed the next working day.

3. Delivery Time Estimates

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote & Rural Areas: 5–10 business days

Delivery timelines may vary based on external factors such as public holidays, weather conditions, or courier delays.

4. Shipping Charges

Charges depend on order value and delivery pincode, calculated and displayed during checkout before you make payment.

5. Our Delivery Partners

DTDC, Franch Express, ST Courier, India Post, and Delhivery handle shipments based on speed, service availability, and location.

6. Tracking Your Order

Customers receive tracking details via WhatsApp, SMS, or email with delivery status updates.

7. Failed Delivery or Delays

Issues stem from incorrect addresses, unavailable recipients, or natural events. We attempt redelivery or contact you directly.

8. Damaged or Missing Orders

Do not accept damaged parcels; report immediately with photos. Report undelivered items within 48 hours of the delivery update.

9. International Shipping

Currently, we only ship within India. International shipping is not available.